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Terms That Govern Your 111xbet Account

These terms set out what you agree to when you open and use your 111xbet account — covering deposits via bKash, Nagad and Rocket, how withdrawals are processed, and what we expect from you.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet verification requiredDisputes handled per these terms
111xbet Terms That Govern Your 111xbet Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security starts with the login flow: we use OTP verification at sign-in so access requires both your password and a one-time code sent to your registered mobile number. We do not store raw payment credentials — when you deposit via bKash, Nagad or Rocket, the transaction happens through the respective payment network and we receive only the confirmation reference. Withdrawal requests go through a manual verification step to confirm the account details match your registered wallet before funds are released. If you need to update your registered mobile number or wallet details, that change requires identity verification through our support team before it takes effect.

OTP Login Verification

Every sign-in requires a one-time code sent to your registered mobile number. No one can access your account without it, even with your password.

Payment Data Handling

We do not hold your bKash, Nagad or Rocket credentials. Deposits go through each network's own flow and we receive only the transaction reference for our records.

Withdrawal Verification Step

Before any withdrawal is released, our team checks that the destination wallet matches your registered account details. This step exists to protect your funds.

Account Change Protocol

Updating your registered wallet or mobile number requires identity verification via our support team. Changes do not take effect until that check is complete.

TERMS SUPPORT

Reach Us About Your Terms Query

If any part of these terms raises a question — about your account status, a specific transaction via bKash, Nagad or Rocket, or how a rule applies to your situation — our support team is the right place to start. Raise your query through the channel that works for you, and keep your account reference handy so we can look into it directly.

Team online

Live Chat

Start a chat from within your account. Describe the specific terms clause or transaction in question and we will look into it.

Email Support

Write to our support address with your account ID and the relevant transaction reference — bKash, Nagad or Rocket confirmation numbers help resolve payment queries faster.

Help Centre

The help section in your account covers common terms questions around eligibility, wallet rules and account access without needing to contact us directly.

What You Are Asking About These Terms

These are the questions we see most often about how the terms work in practice. If yours is not here, our support team can look into the specific clause or situation you have in mind.

Account eligibility depends on your age and whether online gaming is permitted under the laws of your region. You confirm your eligibility when you register — access is not available in regions where local law prohibits it.

No. Each person is allowed one account only. Running multiple accounts, regardless of the device or payment method used, goes against these terms and may result in account closure.

Any verified balance in your account wallet at the time of closure is handled according to the withdrawal terms in force. Raise a query with our support team and provide your account reference number.

Deposits via bKash, Nagad and Rocket each follow the general wallet terms. Processing times can vary by network. Keep your payment reference number from each transaction for any queries.

Contact our support team through live chat or email, with your account ID and the payment reference number from your bKash, Nagad or Rocket app. We review disputes against the terms in place at the time.

We may update these terms from time to time. When we do, the revised version goes live on this page. Continued use of your account after a change means you accept the updated terms as they stand.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.